Delivery
Important: Royal Mail Strike Action is still taking place so at times orders might be delayed:
The strikes are planned for the following dates:
- Friday 9th December
- Sunday 11th December
- Wednesday 14th December
- Thursday 15th December
Unfortunately, these delays are beyond our control so all we can do is advise you to place orders earlier.
UNITED KINGDOM
Royal Mail UK* – FREE
Royal Mail UK Signed* – £2.50
WORLDWIDE:
Worldwide Standard Delivery (not tracked)* - £3.99
Worldwide Tracked Delivery* - £8.99
PLEASE READ*:
Although 1st Class is usually delivered next day, Royal Mail states it is not guaranteed and that can take up to 3 working days (longer during Covid-19).
*Items are usually dispatched within 24 hours - Next working day, however at times if ordered before 1pm then could be same day.
We are only able to ship on Business days (Monday-Friday, excluding Christmas Eve, New Years Eve and Bank Holidays), however if and where possible will be posted on Saturday 9am.
Free Postage applies to all UK orders, however it is recommended that for orders over £15 that a paid service is used. If certain discounts are applied then the order may not qualify for free postage. Large orders above £30 may not be posted next working day but within 2 business days with the selected postage (including Guaranteed UK Next Working Day if this option is available).
Some services require a signature upon delivery, therefore someone should be at the delivery address to receive the item. If you are not able to receive your item when it is delivered please follow the instructions on the card left by Royal Mail to re-arrange delivery/collect your order from their depot.
For orders outside the UK standard postage usually take between 5 - 7 working days, however please allow a minimum of 14 working days before contacting us if item has not arrived (longer during Covid-19).
We cannot guarantee that you will or will not be charged any VAT or customs taxes. Any VAT, customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We will not pay these charges so please check before ordering. We do not accept returns on unwanted goods. We can only post to the delivery address provided at time of purchase so please ensure its correct.